Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. so i was messaging a buyer about a bundle, and RIGHT AFTER she purchased she told me "by the way my address is wrong!".so i was like ok ill have to refund u so u can update the address and then u can repurchase. the funds arent pending on my paypal & i checked my transactions on my bank account, still got nothing. she also said ".cant you just write the new address on the label" which annoyed me . help! I waited 8 days, but the package still has not came. I waited 8 days, but the package still has not came. I love depop but come on the waiting time to recieve the money as a seller is crazy + i understand they have to make money somehow but the fees on sales is crazy! Yeah, that's happening to me too. anyways the second time she purchased i assumed her address was updated and correct cuz she had like 2 days to fix it so i went ahead and shipped it. Privacy Policy. Reddit and its partners use cookies and similar technologies to provide you with a better experience. so i was messaging a buyer about a bundle, and RIGHT AFTER she purchased she told me "by the way my address is wrong! If the courier loses your parcel, and your tracking does not say delivered, you, the seller, must refund the buyer and apply to be compensated by the courier for the loss. r/Depop on Reddit: SOMEBODY HELP so i sold a HS fan 2 pieces of my Buyer put wrong address : Depop 1 Posted by 2 years ago Buyer put wrong address On the buyers order details she still had her old address and didn't notice until I had already shipped the item. i texted him twice but havent heard from him since & he blocked me on ig. I took it home and messaged the buyer, telling them that they gave me the wrong address. For more information, please see our and our so i sold some joggers for 80 and it was just a normal thing at first like i wrote the address on the parcel and sent it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Step 3: Now tap on the 'PayPal account'. The next day, I go to try and ship once again. it doesnt have my address on it so i have no idea how it will get back to me. im so scared she's gonna leave my first below-5-star reviewand yes i am sure i used the new label because i threw away the old one, Scan this QR code to download the app now. I've not replied to any as it doesn't sit right with me, has anyone come across this before? If you have not gotten a confirmation in app/on depop website that states "1 to ship" under the "all sold items" icon, then you have not sold an item. Buyer put wrong address : Depop - Reddit Step 4: Tap on 'Connect PayPal'. I've done this several times. Cookie Notice Had about 7 messages in the space of a few hours, all along the same lines. How to Change Your Address on the Depop Mobile App - WikiHow By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Last week, someone bought a piece of jewelry for me (keep in mind the total transaction was $7). i would obviously refund the buyer if they never get the parcel but then i am out of pocket my item and out of 80. Cookie Notice Never provide your email address or phone number to a customer. Cookie Notice So if a buyer made a mistake of entering the wrong address and the item was shipped back to me, why do I have to refund in full in order to have the Depop fees refunded to me, especially when it was charged to the seller and not the buyer?? 3 Tap Buy. Or could I manually pencil it in & USPS would be able to deliver it properly? Had about 7 messages in the space of a few hours, all along the same lines. ? 98. and our Scan this QR code to download the app now. The buyer gives me a new address, then asks when Im going to ship it. Reddit and its partners use cookies and similar technologies to provide you with a better experience. help! buyer gave me the wrong shipping address : r/Depop - Reddit I have 3 different people order things from me the last couple of weeks and after I already shipped their packages they realized they had the wrong address. I took it home and messaged the buyer, telling them that they gave me the wrong address. Reddit and its partners use cookies and similar technologies to provide you with a better experience. does anyone have any advice? As young as 13 years old can register in Depop, make an account and start buying or selling. Please contact the moderators of this subreddit if you have any questions or concerns. They asked me to ship it next day, so I did. i need some advice (pls) on something thats gone wrong w a buyers order. Seller sent item to the wrong address. What can I do? : r/Depop - Reddit You should refund the order, relist it, and have them buy it again with the correct address. Privacy Policy. Sorry guys but I need to rant. Depop is a vast marketplace where you can buy and sell anything from clothing to electronics. they either want to sent you a fake confirmation email so you send them the item without realizing they never purchased or try to hack into your PayPal. They shipped almost immediately the next day. Step 5: Log in to your PayPal account. They gave me another address, and told me to ship it quick because they are going on vacation. Privacy Policy. Step 2: Tap on the 'Setting icon' from the top right side of the screen. Buyer gave wrong address : r/Depop - Reddit Scan this QR code to download the app now. Privacy Policy. Reddit and its partners use cookies and similar technologies to provide you with a better experience. How do I sell safely on Depop - Depop help GB Um babe you got a refund- Im not sending you anything lol. your best bet will probably just be to refund the buyer and offer to let them repurchase once you have your item back. Complete noob when it comes to selling, especially in FB Marketplace. Join. Buyer Gave Wrong Address - what to do? : r/FacebookMarketplace - Reddit Buyer gave wrong address I know this has likely been asked before but if a buyer put the wrong address and is asking to send to a modified address, how do I go through the process to refund them and to get the Depop fees refunded as well so that they can buy it again under the correct address? it was then showing as sent back to sender. its been probably a week now and the parcel hasnt been re-delivered to the royal mail depot or my house. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. How to Sell on Depop - A Beginner's Guide - shift4shop Reddit and its partners use cookies and similar technologies to provide you with a better experience. I was so frustrated. Im sorry I just hate entitled people. This has been happening so often that I've had to put a disclaimer in every listing saying to "double check your address before purchasing." i dont use reddit . Um, no. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I messaged the buyer, and they just dont care about the inconvenience they have caused. my local post office is also no help. Buyer moved house and gave the old address Related Topics Depop Mobile app Marketplace and Deals Marketplace Etsy Information & communications technology Online shopping Public company Consumer discretionary sector S&P 500 Business Technology Website Finance Business, Economics, and Finance 2 people already shipped 2 of my items & i messages the other person in hopes to correct my address before she ships it but is there anything i can about the already shipped items? Reddit and its partners use cookies and similar technologies to provide you with a better experience. To ensure you have Buyer Protection / Seller Protection you need to have bought or sold through the Depop BUY button If anything goes wrong with a purchase or a sale, you can report this to us for extra support Direct payments outside of the BUY button are not allowed and violate our Community Guidelines I was more than happy to refund to just be done with this person, but the buyer is still messaging me asking when they are going to get their item. How to deal with Items that delivered to wrong address? : r/Depop - Reddit and our spoke to the buyer and the buyer gave me the wrong address, and told me when ive got the parcel back to send it to a NEW, completely diff address. yeah this is definitely a lesson learnt to always put my address on the back of the parcel!! Today (Saturday 3/11) she messaged me and said she recently moved and the address on the shipping label was for her old house. Contacted buyer and got a good address. Depop is known to have relaxed requirements. which is really annoying cuz i lose the paypal fee, plus i already gave her a discount. however it then, as per the tracking, wasnt delivered because the address couldnt be located. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. they're trying to scam you, buyers do not need your email. Cookie Notice 4 4 Related Topics By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. just ignore/block. i need some advice (pls) on something that's gone wrong w a buyers It is not their responsibility to chase up a parcel if it is undelivered, if the address they gave Depop is correct it is your responsibility. i jus want my money man. Girl, do you REALLY think Im going to buy a third polymailer and drive to the post office on your time for seven dollars??? This upsets the buyer and now opened a depop dispute. Scan this QR code to download the app now. For more information, please see our I just started using Depop today, posted like 3 things, and within 1 minute . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Basically, a buyer purchased a pair of shoes from me and I shipped out the same day (Thursday 3/9). Buyer needs my email address. seller gave me incorrect shipping info AND : r/Depop - Reddit buyer obviously wants it but atm theres nothing i can do and i have a bad feeling the parcel is lost. But I specifically told the seller to deliver it to X address instead. Privacy Policy.