This is open Monday to Friday 8.30am-4pm and 8am-3pmSaturday and Sunday. No rating/under appeal/rating suspended Visit https://www.careopinion.org.uk Take care, The payment machines take coins and notes, as well as credit and debit cards. Tyne and Wear %PDF-1.5 I will share your review with those involved in your care at North Tyneside General Hospital, Urgent Care Department. Out-of-hours GP services are also available via NHS111. Patients attend this nurse-led unit for a range of programmed activities such as intravenous therapies, transfusions, and clinical investigations. Thank you for taking the time to share your experience with us. Within Ward 5, which is signposted from the main entrance. Who has Care Opinion told about this story? Outpatient What patients may need to know about the daily routine on the ward Patients attend this nurse-led unit for a range of programmed activities such as . Wishing you well, and take care, Head of Patient Experience, review titled Day surgery unit (amazing Care). Get the latest business insights from Dun & Bradstreet. Annie Annie Laverty Annie Laverty Any other browser may experience partial or no support. Your GP can treat the majority of healthcare needs and are the first point of contact for most medical problems for you and your family. There is also a small coffee shop with a seating area. At least one standard in this area was not being met when we inspected the service and Thank you for your review of our services at North Tyneside General Hospital. Report review titled Terrific care as unsuitable, Dear Martin, Ward 21 Rake Lane North Shields Tyne and Wear NE29 8NH. Monday to Friday10am-4.30pm Ward 15 is an adult Neurosurgical/Spinal ward which provides care and treatment for patients undergoing various neurosurgical investigations and operations. Its great to read that felt well cared for in an efficient and friendly manner. Each patient is now allowed two nominated visitors, who can visit on separate occasions or together if more convenient. Docteur Clment THOREZ est une Dentiste franaise situ Roubaix, Hauts De France. North Tyneside General Hospital Ward Name / Number Medical Day Case Unit Direct dial telephone number 0191 293 4227 Location of ward Behind surgical day unit on main corridor . https://www.ntw.nhs.uk. Deux fois de suites. Northumbria Specialist Emergency Care Hospital, Copyright Northumbria Healthcare NHS Foundation Trust 2023, What patients may need to know about the daily routine on the ward. Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust, Ward 21 Nurses station - 0191 293 1343 liaison nurse or occupational therapy - 0191 235 4900. Inadmissible. When is the best time for relatives to contact the ward to check on patient? If you need additional assistance reading our website please use our accessibility tool. There is also a patio caf further into the hospital selling snacks and drinks, newspapers, books and cards. If you need additional assistance reading our website please use our accessibility tool. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Wishing you well, I will make sure that your comments are passed on to the team which looked after you- I know how much this will mean to them. The standard of care that our mother received during her time on the ward was excellent. We would like to express our sincere thanks to every member of the ward team for looking after our mum with such kindness. I have sent an email of thanks to one lady in particular in admin at the main entrance. 8 0 obj Tracy Website. North Tyneside General Hospital is a district general hospital located on Rake Lane in North Shields, Tyne and Wear. They made what could have been an dreadful time bearable. NE29 8NH, Posted via Find company research, competitor information, contact details & financial data for LOSFELD DISTRIBUTION of ROUBAIX, HAUTS DE FRANCE. They continued to talk to my mother and she thinks they made her an appointment to go in. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Visited Gastrointestinal and Liver services on July 2021, Report review titled Wonderful Endoscopy Unit as unsuitable, Dear Malcom, This centreprovides services to treat an illness or an injury that requires urgent attention but is not life-threatening. I was fortunate to have been referred to this Endoscopy Unit. Thank you so much for taking the time to write a review of the treatment which you have received under our care. We offer free car parking under certain circumstances for patients or their visitors. Head of Patient Experience, jammed my leg in door of car split open as on blood thinner medication blood every where advised to go to north Tyneside general hospital which we did .They are so efficient after signing in see one nurse who looked at the wound after assessing it took me back to waiting room after short wait took me to a cubicle a very nice nurse stitched and dressed the wound I would like to thank them all for looking after me, Visited Urgent Treatment Centre on June 2021, Report review titled holiday accident as unsuitable, Dear Barbara, We will be able to do this if you could privately share, with her consent, your mothers full name and date of birth by emailing: patient.experience@nhct.nhs.uk What is Ward 9 Cramlington? Roubaix, Hauts-de-France, France Lat Long Coordinates Info. I so appreciate you taking the time to reflect on your experience in this way. Rehabilitation/intermediate care for patients over 65 years old with cognitive problems. My appointment was in X-ray. There's no need for the service to take further action. Ward 12 (cardiology) Ward 15 (gastroenterology) Ward 22 (stroke) Wards Pathology Pharmacy Physio/speech therapy Urgent care centre X-ray Entrance point Lifts and stairs Take care, We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. North Tyneside General Hospital Menu Let's make care better together. Chief Experience Officer, by Martin Boyes - Posted on 29 October 2021. Visited Colorectal cancer services on September 2021, Report review titled Abysmal service as unsuitable, Dear Teresa, Ward 15 Ward 15 Location Wansbeck General Hospital Ward Name / Number Ward 15 Direct dial telephone number 01670 564167 Location of ward First floor, south entrance Type of ward Surgical Day Unit Are children welcome? I had a colonoscopy and although the experience was not very pleasant, the staff were fantastic. Trouvez de vrais commentaires et valuations de clients ou rdigez votre propre critique. North Tyneside is a general hospital with a full range of diagnostic testing,outpatient clinics covering a range of specialties, as well as facilities for care of the elderly. Thanks to all for the help I received. All wards have bedside telephones and televisions operated by Hospedia for which there is a charge. Your words will mean a great deal to the team, I will ensure they receive a copy of your note. Patrick They rang my 87 year old mother who told them to ring her daughter as she didn't understand what they were saying. When is the best time for relatives to contact the ward to check on patient? Your GP can treat the majority of healthcare needs and are the first point of contact for most medical problems for you and your family. All staff from cleaners, healthcare workers, nurses, anaesthetist, registrars and Consultant were fantastic. I have tried ringing them to be hung up numerous times. <>stream Close menu, by Anonymous - Posted on 05 November 2021. Inadequate Please note that from Friday 10 August ward 15 at North Tyneside General Hospital is moving to ward 24. nhs.uk. All staff involved with my appointment were very professional, but also very caring. Equality, Diversity and Inclusion Lead, Attended for day surgery and was treated with care, dignity and compassion throughout the day. Thank you so much for reviewing your experience of the Surgical Day Unit and Ward 7 at North Tyneside General Hospital. Every member of the ward team demonstrated care and compassion towards our mum and family. Share your experiences of UK health and care services, Ward 24 - North Tyneside General Hospital, Published on nhs.uk on 19/06/2013 at 04:00, Default In addition to this, when visiting you are reminded to expect: This visitors guidance does not apply for patients at the end of life, maternity, the childrens ward and SCBU (Special Care Baby Unit). Feedback imported from nhs.uk about North Tyneside General Hospital / General surgery . If you need additional assistance reading our website please use our accessibility tool. Your wonderful feedback will give the teams who treated you a real boost, and I will make sure that they receive your comments. Ward was clean and well organised and all the team seemed to get on so well even when they are very busy, hats off to them all and thank you for all your kindness and care, Report review titled Day surgery unit (amazing Care) as unsuitable, Dear Sir/Madam, We see patients who need both planned and emergency surgery. As stated I have lived overseas and I am used to being given the information almost immediately. Please speak to the nursing team Are the numbers restricted? For up to date bus information, please use theTravelineservice. I felt as though they were really taking on board my history leading up to my visit. I will look out for your email. _W9#.:C7C-MSo1;n^ lF%5a{>nEUC]aSGv.x=]f#ko%?Rvi]z8y%r'mcGf-fOz"VqEK,F;>>|8d=B%>98NBMe ktD&al}zi%S|f.%31k$/f>{Y*JPhs3LyN, H( "Ward 22, North Tyneside General Hospital is amazing, the ward manager runs a great ward she treats everyone with respect and dignity." via NHS Choices. Vous trouverez ici des informations dtailles sur Docteur Clment THOREZ: adresse, tlphone, fax, heures d'ouverture, avis des clients, photos, directions et plus. Tracy Bruce Anyone attending our hospitals and community settings must continue to wear a face covering, socially distance and wash hands regularly, to protect patients, visitors and staff. And the tea and biscuits were much appreciated. Check TheTrainlinefor timetables of all services. The centre is open between 8 am midnight seven days a week. To learn more about how we use them, please view our cookies policy. Any other browser may experience partial or no support. % To book call 01289 356664 or 07774 788627. We use cookies on our website. All the nursing staff very friendly were keen to help and assist with almost immediate attention on anything I reuired. We are still asking visitors to wash their hands regularly. Recherchez le professionnel par ville ou par activit et aussi par le nom de la socit que vous souhaitez contacter et par la suite dposer votre avis et vos recommandations avec un commentaire et une notation. Your review reflects the contribution of every team member in providing a smooth and efficient service, without forgetting the importance that personal touch. Ward 21, Rake Lane, North Shields, Tyne and Wear, NE29 8NH Its great to read that you felt so at ease and were treated with such professionalism and kindness. Please note that the traffic flow in this car park is a partial one way system. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/TrimBox[ 0 0 1190.55 841.89]/Type/Page>> I am so pleased that you were treated with kindness and compassion by staff at all levels and that you felt well informed and supported through your surgery. Archived: North Tyneside General Hospital Ward 21, Rake Lane, North Shields, Tyne and Wear, NE29 8NH (0191) 293 2533. Patrick Price Thanks again, and take care, the service is performing well and meeting our expectations. To sum it up This hospital has an electric vehicle charging point which is free to use for patients and visitors. Head of Patient Experience, by Karen Mary Elliott - Posted on 29 July 2021, I attended this center today at rakelane hospital for an endoscopy the staff and consultant were absolutely marvellous ,I was put at ease and they were very highly professional and kind, wonderful department highly recommend beautifully clean, Report review titled Endoscopy center as unsuitable, Dear Karen, NE29 8NH. Please take a ticket to raise the barrier to gain entry to the car park. Ward 5, North Tyneside General Hospital Ward Name / Number Palliative Care Unit Direct dial telephone number 0191 349 9665 Location of ward Within Ward 5, which is signposted from the main entrance. From the A19 Northbound. to wash your hands at the hospital entrance and wear a mask when you enter the hospital, to wear personal protective equipment (PPE) and observe social distancing, you should not visit if you feel unwell, have been asked to self-isolate, or believe you may have been in contact with someone who has Covid-19, For information about an appointment call, Patient Advice and Liaison Service (PALS). review titled Awful experience made good. This ward was previously situated in ward 15. I appreciate that ten days feels like a long time to wait for your results, and with your consent, I would like to share your feedback and details directly with the senior team for this service so that they can look further into this. To learn more about how we use them, please view our cookies policy. Northumbria Specialist Emergency Care Hospital, Copyright Northumbria Healthcare NHS Foundation Trust 2023, Between 10am and 7pm - one nominated person and must be pre-booked, with evidence of a negative lateral flow test on arrival, Tuesday 10.15 am and 2.15pm; Wednesday 10.15am and 2.15pm. the service is performing badly and we've taken enforcement action against the provider of the service. We are sorry to have to continue to do this but this hopefully helps your loved one and other patients feel safe in our care. Dentiste at 11 Boulevard du Gnral Leclerc, 59100 Roubaix, France, Roubaix, Hauts De France, 59100 . we have taken enforcement action. This will mean a great deal to the team. The tea and biscuits sound like a much appreciated touch! I hope you are now on the mend and able to join the rest of your time in our lovely coastal borough. there are some services which we cant rate, while some might be under appeal from the provider. If you are a relative visiting from Berwick, we have a dedicated free daily car service to and from North Tyneside General Hospital which arrives for visiting times. Tracy Requires improvement For information about an appointment call, Patient Advice and Liaison Service (PALS). the service is performing badly and we've taken enforcement action against the provider of the service. Type of ward Mental health services for older people Ward visiting times Between 10am and 7pm - one nominated person and must be pre-booked, with evidence of a negative lateral flow test on arrival Your information helps us decide when, where and what to inspect. 0-20mins = Free* 20mins-1 hour = 2. Everything explained simply and effectively. Report review titled Awful experience made good! Breakfast is around 8am with other mealtimes as stated below. Learn more about PALS To contact PALS at this hospital: phone 0800 0320202 email northoftynepals@nhct.nhs.uk What patients say Latest reviews for North Tyneside General Hospital. Saturday to Sunday 1.30-4.30pm, In addition there is a restaurant where you get hot and cold food and refreshments. North Tyneside General Hospital North Tyneside General Hospital Phone: 0344 811 8111 Address Rake Lane North Shields Tyne and Wear NE29 8NH North Tyneside General Hospital Due to the coronavirus pandemic, for the safety of our patients and staff, visiting our hospitals is still being restricted. We really appreciate you raising these important issues with us and look forward to hearing from you. Monday to Friday 8.30am- 7.30pm 1 0 obj I hope that you are making a good recovery from your surgery and I will make sure that the team who looked after you have the opportunity to read your kind review. Thank you. Tracy the service isn't performing as well as it should and we have told the service how it must improve. North Tyneside General Hospital Ward Name / Number Ward 23 Direct dial telephone number 0344 811 8111 ext 32030 Type of ward Ortho-geriatrics Ward visiting times Between 10am and 7pm - one nominated person and must be pre-booked, with evidence of a negative lateral flow test on arrival Are children welcome? Thank you very much for taking the time to review the service which you had at our X-ray department, North Tyneside General Hospital. Telephone (0191) 293 2533. I am pleased that the staff did all they could to reassure you and to make what can be unpleasant procedures less stressful. I cant praise them enough. For information about an appointment call, Patient Advice and Liaison Service (PALS). (personal thought) on cleaning shower room could be a tiny bit better l could not and would not put the place down in anyway. Follow A19 Southbound and join the A191 toward North Shields and Tynemouth. Saturday to Sunday 1.30pm- 7.30pm. I am sure that this will have been a very worrying time for you, and I am so pleased that you were fast-tracked and had your operation so quickly. The closest railway station is Newcastle Central Station. I rang the doctors who explained it was the Colorectal dept. Our mother was recently admitted to Ward 24, sadly after a short illness she passed away peacefully. endobj Suspended ratings are being reviewed by us and will be published soon. 5 0 obj The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. I am really quite ill and felt very vulnerable. Patrick Patients are all day cases so there are no formal visiting times. Ward 15 specialises in providing care for acutely ill older people. Review titled North Tyneside General Hospital Replied on 15 September 2021 Dear Teresa, We would also like to confirm details of any appointment which may have been made for your mother. Thank you for taking the time so soon after your appointment to reflect on the care you had with us in the endoscopy department at North Tyneside hospital. Docteur Clment THOREZ est situ 11 Boulevard du Gnral Leclerc, 59100 Roubaix, France. Oh yes, who took my second pack of biscuits! HWM#W@,~c;GAh324b}^V7qb5H^=~Yhu)+;?n+n/wl(|F This is for a period of around 7 weeks while ward 15 is being refurbished. Annie Laverty - Director of Patient Experience. Ward 21, Rake Lane, North Shields, Tyne and Wear, NE29 8NH. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then.