Part of the movement to humanize bureaucracy includes. c. is relatively uncommon b. c. bureaucratic HR/PUB/12/2. Human rights training for employees at all levels and raising awareness for peoples human rights, both in general and specifically relating to their work role, can increase participation and access and raises consciousness for basic human right principles such as nondiscrimination and equality as well as the indivisibility and interdependence of human rights in the organizational context. c. democratic may be more common than most people would like to believe Quiz Grade 2. all secondary groups are approximately the same size A behavior, belief, or condition that violates significant social norms in the society or group in which it occurs is termed. In addition, there should be compliance with the core conventions of the International Labor Organization and national laws regarding human rights. To many __________, groups and organizations are generally characterized by superficiality and depthlessness in social relationships. She notes that merit was once a viable descriptor for the policies and practices that eliminated political influence in government hiring and promoted neutral competence in the workforce (2005, 109), and argues that the focus has shifted to abiding by the merit systems rules and regulations, rather than ensuring the value of merit in human resources practices. Whenever the group meets, there is conflict among several group members, and this is upsetting to the others. d. social group, Almost __________ of Stanley Milgram's research subjects went all the way to what could have been a deadly jolt of electricity if the shock generator had been real. democratic Notably, we acknowledge that human rights are afforded not just to bureaucratsor employeesbut also to those that bureaucracies serve, but focus our critique on how the HRBA applies to those within the bureaucracy. Latisha would be considered the __________ leader of the group. While using a HRBA in a public setting has not been the focus of these analyses, it seems safe to assume that similar outcomes would present themselves for bureaucracies. To extend the psychological process model arguments of red tape, this will likely lead to negative impacts on an employees well-being and work experience. c. social group The source used here is the Gerth and Mills 1946 translation of Webers Wirtschaft und Gesellschaft, originally published in German in 1922. Credit for this phrasing belongs to one of our anonymous reviewers. c. autocratic Scientific management, however, held little regard for individuals working in those organizations. a. b. c. groupthink A homeless man appears at the door of a shelter 10 minutes after the deadline for intake. d. reference group, In discussing primary and secondary groups, the text points out that__________________. It neglects that in the end, bureaucracies are essentially made up of humans who have needs, desires, and rights. Freedom of association needs to be granted for participation to be successful. Max Weber and the iron cage of technology, Bulletin of Science, Technology & Society, Cops, teachers, counselors: Stories from the front lines of public service, Gender, representative bureaucracy, and law enforcement: The case of sexual assault. Chapter 5 Questions Flashcards | Quizlet Proctored Mid-Term Examination (Chapters 1 -5)Study Guide - Quizlet Through their work, bureaucracies have multiple different spheres of influence in which they can incorporate human rights principles: within the public organization, in regard to the direct relations to the people they serve, the stakeholders they interact with, the community, and the society at large. As we showed, research on merit and neutrality in the public sector relates to bureaucracys emphasis on technical proficiency, specialization, and some form of promotion. Modern human rights emerged in the second part of the 20th century in response to the horrors of the Second World War and the Holocaust, but find their roots in the moral concept of natural rights and philosophical debates of the European Enlightenment. Course Hero is not sponsored or endorsed by any college or university. Who among the following is most likely to be effective in times of crisis? a. We then turn to the significance of human rights in the public bureaucracy. But by going beyond the letter of the rules to make a judgment that no computer was capable of doing, they spelled all the difference between a living bureaucracy and an ossified one. Every decision entails taking risks of some sort, and ordinary employees may not always be prepared to go the extra mile to assist a stranger. Sociology Exam 2 (Ch. A. socialization is essential for normal human development. Easy Quiz 2. They study together and pool their notes. c. Group conformity 23 UDHR), leisure (Art. d. totalitarian, The research conducted by Stanley Milgram and his colleagues provides evidence that obedience to authority __________. d. triad, Total institutions, such as boot camps, prisons, and some mental hospitals, are examples of __________ organizations. Designing a bureaucratic environment with particular attention to structural inequalities and vulnerabilities leads to a more human rights-friendly environment focused on nondiscrimination and equality. d. Expressive It requires actors to pay special attention to disparities and methods of information sharing (e.g., accessible language and format and considering age, gender, and ethnic, religious, and cultural backgrounds). b. c. Relational d. Expressive, In regard to Stanley Milgram's study, the text points out that __________. d. takes place only in the presence of charismatic leadership, b. Max Weber subjects chose to conform to the incorrect responses of Asch's assistants over onehalf (50 percent) of the time Notably, perceptions of red tape can be impacted by perceptions of organizational structure, including centralization and hierarchy, elements related to Webers bureaucracy. which members engage in face-to-face, emotion-based interactions over an extended period of time. Alternatively, women and people of color rely upon the rules to solidify their status and power; they use the rules from the start. In addition, organizations can be cognizant about the way that specialization and hierarchy (and thus, centralization of decision making) can reduce employee agency and empowerment. (MRP =0=0=0 for these bonds. Psychology - What is Psychology? __________ needs cannot always be met by one person, so being in a group enables one to complete, 7. Sociology ch. 5 Flashcards | Quizlet The ideal type, however, was never meant to be ideal; despite this, it has become a default framework for structuring and studying organizations, as if they should be structured as such. Today, bureaucracy theory still informs how public administration articulates and understands organizations in the public sector. Notably, it provided a blueprint of characteristics of bureaucratic organizations and how they best function. 23 UDHR on the right to work, which includes indicators such as access to decent and productive work, just and safe working conditions, training, skill upgrading and professional development, and protection from unemployment. c. transitional The results are mixed: for the most part, increases were modest. This echoes Woodard (2005): the rules (or Portillo et al.s institutionalized myths) do not reflect merit (or neutrality), and thus create issues for the achievement of a truly meritorious and neutral government bureaucracy. b. reference group Students walking to class, shoppers in a department store, and people lined up to buy tickets are, 2. Human rights have also been incorporated into national law and are represented in most constitutions around the world. A bureaucracy works when its operations are, at every point, made predictable. Green tape theory posits that effective rules are those that are written, have a logical means-ends relationship, are applied consistently, are optimally controlling, and have purposes that are understood (DeHart-Davis, 2009; 2017). Oh no, I said to myself, as I prepared to read a rant against the dysfunctional labyrinths of the Philippine bureaucracy. c. Human Rights Campaign d. oligarchy, Members of a country club, sorority or fraternity, or even a group of friends share values and beliefs and are aware of those whom they believe are like them. b. fad diffusion, "Bureaucratic personality" refers to_____________________________, Are political coalitions made up of individuals or groups that share a specific interest they wish to protect or advance with the help of the political system. Indeed, no one would have blamed the PhilHealth people if they had opted to be more bureaucratic, given the ongoing high-profile inquiries into the corruption attending disbursements of public funds. ", You want to develop a model to predict the taxes of houses, based on assessed value. this research raises some questions concerning research ethics, In Stanley Milgram's experiments, none of the "teachers" challenged the process before they had applied __________ volts. In the early 1980s, there was a movement in the u.s. to humanize bureaucracyto establish an organizational en Get the answers you need, now! laissez-faire According to sociologist George Ritzer, __________ refers to a world of no surprises. Second, rules may be used differently by different people, and they may be applied in such a way that excludes certain groups of people, thereby not respecting the principle of nondiscrimination and, especially in terms of the latter, access and agency by underrepresented groups. She, however, follows the norms . He is, refused shelter for the night because he arrived late. Human rights enter the conversation around bureaucracies and ideals in two ways: (1) employees are human beings with human rights that need to be respected and (2) public bureaucracies represent governments, which means that they are carriers and often implementers of the human rights obligations of the state. The right to freedom of speech, for example, limits the ability of the state to regulate personal opinion or interfere in private matters. d. primary group, Several employees at a fast-food restaurant call in sick at the last minute. He talks effusively about the kindness of the average Filipino, and the relaxed atmosphere he finds in almost every community he visits. Power elites, A message will be sent to your email address with instructions, Although __________ theorists acknowledge that the government serves a number of important purposes in society, they assert that government exists for the benefit of wealthy or politically powerful elites who use the government to impose their will on the masses, A strength of the _____ perspective on culture is its focus on the needs of society and the fact that stability is essential for society's continued survival, Part of the movement to humanize bureaucracy includes________________________, The people who are paid to influence legislation on behalf of specific clients are referred to as: Take part in our reader survey and help us be better. d. Cohesion, A dozen inexperienced backpackers are preparing to settle in for the night when they realize that someone in the group is missing. c. primary group there was a movement to humanize bureaucracy (to establish an . Sociology Chapter 5 Flashcards | Chegg.com c. a greater emphasis on sharing ideas and problem-solving approaches. We trace two areas of bureaucracy theory that are widely found in public organizationsmerit and neutrality, and rulesthrough the lens of the HRBA. a. While scholars have focused on employees and the importance of employees roles in achieving bureaucratic goals, namely, to serve the public responsively and efficiently, we argue that they only consider employees well-being as it relates to these goals and do not employ a truly human-centered approach. aggregate d. friends going out to dinner together, b. teachers in a school district who work together to demand better wages, __________ needs are met by opportunities of self-expression and support from family, friends, and peers. A. The display of only certain carefully selected emotions towards the public, instead of true feelings, A. Twin studies in sociology and psychology. Bureaucrats may also bend rules in organizations that have norms that encourage rule deviation (Borry 2017). occurs only in totalitarian situations a. childhood socialization is fairly complete, which makes adult socialization redundant b. the family is more involved in adult socialization than in childhood socialization c. adult socialization involves greater freedom of choice than does childhood socialization d. there is much less to learn during adulthood C Part of the movement to humanize bureaucracy includes - Brainly With bureaucracys emphasis on technical efficiency, organizations adhering to bureaucratic elements and assumptions may create a sense of bureaucratic impersonality or the loss of individual freedom, as Weber warned (Maley 2004). a. A person's class (socioeconomic status based on a person's education, occupation, and income) is the most significant predictor of whether a person will participate in a mainstream __________ organization.. Joe would be considered the __________ leader of the group. Ch. 5 Flashcards | Quizlet a. a. Besides involvement in the comment period, the public interacts with the bureaucracy in a number of different ways. Bureaucracy | Definition, Characteristics, Examples, & Facts It is distinguished from informal and collegial organizations. Part of the movement to humanize bureaucracy . The social psychological model of red tape informs us that employees who feel alienated from the workplace will report higher levels of red tape (Pandey and Kingsley 2000). may be more common than most people would like to believe, Sociologists refer to the process of maintaining or changing behavior to comply with the norms established by a society, subculture, or other group as __________. c. a couple with a new baby, increasing the size of the family Search for other works by this author on: PerspectiveThe sociological ambivalence of bureaucracy: From Weber via Gouldner to Marx, Two types of bureaucracy: Enabling and coercive, Human rights: It is your business. The specific content, nature, and implementation of human rights depends on the cultural context, but there is consensus that the protection from enslavement, prohibition of genocide and torture, rights to free speech, assembly, and political participation, fair trial and to be equal before the law, or to education are part of a basic human rights catalog. a. In this article, we argue that a focus on people and their needs, desires, and rights within bureaucracies can achieve both efficiency and values relating to equity and individual empowerment. Our analysis shows that even though equity is considered one of the four pillars of public administration, it is severely lacking in public organizations. American Civil Liberties Union Sociology Ch. 5 Quiz Flashcards | Quizlet __________ suggest that groups involve unequal power relationships so that not all members of a group are not equally likely to have their needs met. Latisha is a member of a group working on a research project for a class assignment. Which of these is not one of them?. One commonly overlooked example of this interaction is the "street level" bureaucrat. Talcott Parsons d. collective unconscious, Leaders using the __________ style of leadership may be praised for their expressive, supportive behavior toward group members, but they may also be blamed for being indecisive in times of crisis. Achieving social equity: From problems to solutions. a reduction in the amount of informal activity Strengths and weaknesses in a human rights-based approach to international developmentAn analysis of a rights-based approach to development assistance based on practical experiences. When public organizations and scholars place focus on efficiency, even when they focus on employees and their roles, equity and human rights are neglected. A component of a formal organization that uses rules and hierarchical ranking to achieve efficiency: Which definition describes the term emotional labor? They trace the history of institutional myths of merit at the local government level and find that they betray the notion of neutrality: the myth around the origins of the civil service system masked inequalities built into early testing requirements and institutionalized racial inequalities in hiring practices (Portillo et al. b. We use cookies to ensure you get the best experience on our website. d. cooperative, __________ needs are met by opportunities of self-expression and support from family, friends, and peers. coalition ___________ leadership is goal- or task-oriented. They do not truly consider the actual situation of humans within these organizations, their need, desires, and rights. value of human rights and equal opportunity? For the issues relating to merit and neutrality, attention to human rights can offer a different way to assess ability to earn and perform in a positionone that pays special attention to the circumstances of a specific employee and considers their status in society and the organization in which they work. rationality Applying the terms for problems that are frequent within bureaucracy, this is an example of __________, Let Quiz 3/Business - Business Communications, Criminal Justice - Crime Violence and Schools QuixDoc 2, Quiz Facts 8. For permissions, please e-mail: journals.permissions@oup.com. Cognitive Psychology - Memory. b. Green tape theory is that of effective rules (DeHart-Davis, 2009; , 2017), and its components align well with some of the human rights principles in the HRBA. Though nondiscrimination protections exist in the United States, for example, via Title VII of the Civil Rights Act and the Equal Employment Opportunity Act, data consistently show that those from underrepresented populations remain underrepresented in government employment. The bureaucratic tendency toward rule by the few is termed __________. Mention the word bureaucracy, and people are likely to take it as a detested term for long delays, inefficiency, clerical ineptness, petty arrogance, and lack of empathy. For example, special attention needs to be paid to comprehensive and accessible information and communication as well as underserved groups who might not have a seat at the table. Which of these characteristics do virtual communities and face-to-face communities have in common? Here is that letters last paragraph: Amazingclaim submitted, processed, and payment received in one morning. It also serves to empower individuals to shape their own affairs through the right to political participation or access public services equally (Art. Theres a focus on employees on the surface, as long as improved treatment and representation contributes to productivity and responsiveness. They are responsible for the observance of human rights. c. coercive Workers create ___ ____ to confront, resist, or adapt to the constraints of their jobs, as well as to guide and interpret social relations on the job. Gruskin, S., D. Bogecho, and L. Ferguson. Which type of theorist is most likely to note the scripted nature of interaction in contemporary society. Weber relied on an abstract model that described the recurring characteristics of some phenomenon (such as bureaucracy) This is one of the primary reasons for the emergence of __________. d. rationality, Sociologists refer to the process of maintaining or changing behavior to comply with the norms established by a society, subculture, or other group as __________. an employee who is more concerned with following the rules than getting the job done. the formal structure of a bureaucracy c. laissez-faire This is one of the primary reasons for the emergence of __________. ingroups Explain elasticity of demand in your own words. A HRBA therefore not only strengthens the equity pillar of public administration, but has the potential to improve the other three Es as well. Sociology - Introductory Sociology Pre Quiz 4 - Quizgoat Leaders using the __________ style of leadership are only minimally involved in decision making and encourage group members to make their own decisions. archetype a. significant others The human relations movement cared about the treatment of employees, identifying more social elements of the workplace that can influence their productivity. 2002; Meier and Nicholson-Crotty 2006; Sowa and Selden 2003; Wilkins and Williams 2008). An organizational model characterized by a hierarchy of authority, a clear division of labor, explicit rules and procedures, and impersonality in personnel matters is called a(n) __________. d. secondary groups, Most government, business, education, and religious organizations are __________ in form. c. Max Weber To the best of our knowledge, no research considers bureaucratic ideals and structures from the lens of human rights, which is the primary goal of this article. informal group This article is published and distributed under the terms of the Oxford University Press, Standard Journals Publication Model (, Legitimacy of Algorithmic Decision-Making: Six Threats and the Need for a Calibrated Institutional Response, Leadership Behavior Repertoire: An Exploratory Study of the Concept and Its Potential for Understanding Leadership in Public Organizations, Administrative Burden: Untangling a Bowl of Conceptual Spaghetti, Enhancing the Effectiveness of Public Sector Performance Regimes: A Proposed Causal Model for Aligning Governance Design with Performance Logics, The Behavioral Foundations of Representative Bureaucracy, About Perspectives on Public Management and Governance, About the Public Management Research Association, How to Make Bureaucracies More Human-Rights Friendly, https://www.ohchr.org/documents/publications/human_rights_indicators_en.pdf, https://www.ohchr.org/en/issues/business/pages/srsgtranscorpindex.aspx, https://unsdg.un.org/2030-agenda/universal-values/human-rights-based-approach, https://academic.oup.com/journals/pages/open_access/funder_policies/chorus/standard_publication_model, Symposium Issue on Reappraising Bureaucracy in the 21st Century, Receive exclusive offers and updates from Oxford Academic, Copyright 2023 Public Management Research Association.
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