is het mogelijk dat er momenteel iets mis is met onze site. We will reschedule for the next available departure. Last update from UPS Koeln, Germany 07/28/2011 2:17 A.M. The issue is UPS as i have ordered from a Europe located Fanatec approved reseller and got next day delivery using DHL. But I didn't take any of that. We also used Transferwise for the payment and that worked out very well too. What could possibly go wrong. Clear editor. As this requires more customs clearance, no excuse for UPS causing delays. Once received, UPS will submit for clearance, , UPS has received the information needed to submit your package for clearance, Import charges are due for this package. Strategically located, the new facility offers access to the fast-growing European healthcare markets, supporting pharmaceutical, medical device and biologics producers that increasingly need time-critical and temperature sensitive logistics for their products. Every weekday update since has been: We are experiencing transit delays. Si A package I shipped to the US has been stuck in the Arrival scan stage in Koeln for two weeks. 21:55UPS initiated contact with receiver or importer for clearance information. The next step after the scan was customs clearance. Hoping for delivery tomorrow in the UK but it seems to have stalled in Germany for some reason! Stanford Le Hope, United Kingdom12/05/2021. Save my name, email, and website in this browser for the next time I comment. Tracking has no mention of any fees being due. on Sep. 01, the scheduled delivery would beby 10:30 AM Sep. 02). Fai clic qui per ricaricare. I tried to contact UPS but no luck so far (email and twitter). with some luxk should arrive tonight in Cologne in Germany and they dispatched to europe. We'll make a second attempt the next business day, We tried to deliver to the business, but it was closed. I ordered mine on day of the announcement and was shipped on the 23th but still don't have a tracking number. UPS Tracking Package Transferred to Post Office, How To Leave Special Delivery Instructions with UPS, Hold at UPS Access Point Requested Tracking Guide, USPS Delivered to Agent for Final Delivery Complete Guide 2022, UPS Clearance Information Required Complete Guide 2022, Parcel Processing at Final Carrier Hub APG Tracking, Shipping Information Received by APG Tracking Guide. 23:44 Export Scan . You should all think yourself lucky. 14:00 Your parcel was cleared after the scheduled transport departure. My USPS parcel has just taken 11 days after leaving US to finally be tracked at Heathrow - so not just UPS. 91 salaries for 60 jobs at UPS in Cologne, Germany. It was obvious it was not going to be delivered on those days but UPS and Fanatec both insisted the tracking was correct and to wait till the end of the day. I didn't hold out hopes and thought they'd be great for next year's apple harvest but they were stuck on a plane, with accurate tracking provided, and they entered the Irish postal system yesterday. The information I posted above is irrelevant and only applies to imports into Canada. persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito. As you can see the item has entered the USA in Louisville, KY, (the Import Scan). This is an unofficial community where people can discuss and ask questions regarding UPS related topics. . Indeed it can, I received some case hinges today - which I'd ordered from Chinafive months ago (to the day)! Please contact the sender for more information, An investigation has been opened for your lost package, Due to operating conditions, your package may be delayed, Package is delayed in transit. Sometimes this is possible My MBA i7 left Germany last night, was in Castle Donnington UK in the middle of the night and then this morning it made a short hop over the pond to N.Ireland. This is not a complaint department nor a substitute for customer support. and our 2022-02-04 UPDATE: Still stuck in Cologne making this a full two weeks delayed in that city alone although today there was a service alert on UPS.com specific to packages outbound from Europe to the US: Summary (Last Update: 04/02/2022; 10:08) Service delays from Europe to the US. Seriously What the actual fck can I do? Scan this QR code to download the app now. Given how many others had their packages suddenly move out of Germany on the same day, it feels like the collective efforts to get this in front of UPS may have indeed paid off. Sorry, we had some trouble processing your request. Post a Job. I am unaware that the term "warehouses scan" is used in their tracking system. UPS Peak/Demand Surcharges .More; Service . Essentially, evaluating how long it will be before UPS delivers is dependent on which facility warehouse the package has been scanned at. Once received, UPS will submit for clearance. Economy SpeedPAK tracking packages it's our job! Im afraid to ask: When is (was?) Non siamo riusciti a elaborare la tua richiesta. ie. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); "The number one destination for virtual mailbox, package forwarding and courier information.". (ICOD) charges have been paid or billed. Well, two years later and still things has not improved. Copyright 1994- 2023United Parcel Service of America, Inc. All rights reserved. If this is at an import location, the next step is customs clearance. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. - From Aug. 30 to Sep. 05, the package was stuck inLouisville, KY, with the status "Import Scan," which according to UPS, means "The shipment has cleared import procedures in the receiving country.". On the other hand, I ordered two apple picking devices last Sunday week after finding the one I had had deteriorated to a state of near uselessness. Literally been waiting nearly 2 weeks for 2 packages that are now just listed as DELAYED in Koeln. Scan this QR code to download the app now. We will reschedule for the next available departure. We will reschedule for the next available departure. 08/28/2020 12:10 A.M. Koeln, Germany Arrived at Facility 08/29/2020 2:02 A.M. Koeln, Germany Departed from Facility . When it gets tired, I'm sure it will come to its new home and settle down. Apropos nothing at all, it also provides a 'unique' integer as a seed for random number generators, which is niceif you are a programmer - as long as your system can handle long integers that is - been doing it, Not a happy story though. Or at least I hope for you and for us as well. Stanford Le Hope, United Kingdom19/05/2021. Jobs. I refused to do so. Once Koeln acknowledges that they will receive the package, it will be shipped. Electronic Shipment Information Received for Package by international carrier, Shipper created a label, UPS has not received the package yet, Your package is currently at the UPS Access Point and is scheduled to be tendered to UPS, Package processed by international carrier, Shipment tendered to UPS Mail Innovations, Your package is in transit. Your link has been automatically embedded. 23:44 Shipped. UPS has assured us our parcels will be prioritized in handling and shipping, so expect to see updates in tracking in the coming 2-4 working days. If it is Canadian HST ( a VAT-like sales tax and not an import duty) then you will probably have no choice but to pay. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Pasted as rich text. . Depending on the UPS service speed used it could be 5 to 7 days away from the final delivery. The roof of the facility features a solar system that produces more than 850,000 kWh of electricity annually - more than the facility consumes. Export Scan Koeln, Germany 07/26/2011 10:27 A.M . 09/08/2020 7:28 A.M. Mount Hope, ON, Canada Warehouse Scan 09/09/2020 3:40 A.M. Mount Hope, ON, Canada Warehouse Scan . Your previous content has been restored. Some time ago I had a parcel coming from the US (to Ireland). Once received, UPS will submit for clearance, UPS initiated contact with receiver or importer for clearance information. The screenshot above shows a package arriving in the U.S from Germany. Koeln, Germany 02/01/2016 3:00 A.M. Departure Scan 01/30/2016 11:56 A.M. No matter how much I pushed, they wouldn't tell me why the concertina was imported to and then exported fromMount Hope, ON, Canada ( I kwow that "import fees" is a Canada thing, not a USA thing). Stanford Le Hope, United Kingdom14/05/2021. ups koeln, germany warehouse scangommone usato a roma oggi. So about 18.00 I hope to be in Poland and later tonight to be in Koeln. Select Pay Now (where available) or pay at delivery, Import C.O.D. 01/28/2016 . We will notify you if additional information is needed. 01/28/2016 7:22 A.M. The suggested Canadian customs charge may have been caused by the same lack of 'logic' on the part of the handler until realised it was in transit? Get help from our global shipping experts on warehousing, global shipping and to connect with our network of "All of this ensures that UPS's Cologne/Bonn air hub remains the centrepiece of the company's European express network, a key component of UPS's global air operations, and one of the largest and most advanced sorting facilities in the world." The shipment has been dropped off and is now at a UPS Access Point. Scan this QR code to download the app now. Archived post. Its proximity to UPS' European air hub at Cologne Bonn Airport and UPS Healthcare's European hub in Roermond also provides customers with shorter domestic and global transit times, potentially increasing production windows and offers next-day delivery to 80% of Europe as well as access to major ports including Rotterdam, Antwerp and Amsterdam. A package already in the destination country will pass through various UPS facilities on its way to the recipient. Not only is my 13" Core i7 taking the very same route, it's part of the exact same shipment (the dates and time stamps match)! This space will add to the existing 217 facilities with a total of over 16 million square feet (1.5 million sqm2) of cGMP and GDP-compliant healthcare distribution space in 37 countries and territories. Select Pay Now. Hegdes 1 yr. ago. Head here for more details of our privacy policy. UPS customer services are f cking useless and just keep telling me to check tracking (like I'm not, every day). How long have you waited for? It eventually did arrive. Once received, UPS will submit for clearance. Lesson learned the hard way. United Parcel Service (UPS) uses warehouse scans which indicate that your parcel is in a container which arrived at one of their processing cent. Throughout 2023, UPS Healthcare will add over 2 million square feet (200,000 m2) of warehouse space, of which about half will be in Europe. Most of the time, That's a big chunk of changes, but I figured I wouldn'tbe any poorer or richer for $200. In other situations where paperwork and details might be missing or duty is owed the delay can be significant. Obviously the UK way (DD/MM/YYYY) is the correct way. We will reschedule for the next available departure. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We will notify you if additional information is needed, The package is at the clearing agency awaiting final release, Your package is pending release from a Government Agency. Warboi 10 mo. RM is much the same at the moment - they have been holding a USPS import parcel of mine for 9 days now with no update to the tracking. If I wanted to challenge that, I'd have to fight with UPS Billing Department and I'm not sure it would beworth the effort. Summary: Service Alert due to Situation in Ukraine. UPS has celebrated the official opening of a $200 million expansion of its European air hub facilities at Cologne/Bonn Airport in Germany that will continue to serve as Europe's window into the world of international trade and export. Due to severe weather conditions in the US, shipments from Europe to Dallas, Texas and Louisville, Kentucky air hubs are experiencing delays. Germany - English. I'm very reluctant to trust a concertina even to domestic mail/carrier - which is a pain as I have at least one. SwitchArcade Round-Up: Reviews Featuring Advance Wars 1+2 Re-Boot Camp, Plus New Releases and More, Best iPhone Game Updates: Plants vs Zombies 2, Bacon The Game, Star Traders: Frontiers, and More, Marvel Snap Rocks Out to the Greatest Hits of the Guardians of the Galaxy in the Latest Season, Horror Mystery-Adventure Paranormasight: The Seven Mysteries of Honjo Is Discounted for a Limited Time Alongside Other Square Enix Games, SwitchArcade Round-Up: Nuclear Blaze, Varney Lake, Fran Bow, Plus Todays Other Releases and Sales, Voice of Cards: The Forsaken Maiden Review A Good Starting Point, Vampire Survivors Being Adapted Into Premium Animated TV Series by Story Kitchen and Poncle. What exactly does this mean? Essentially, your UPS package arrival date is at the mercy of US customs clearance once a warehouse scan has been made on an international package. Login; Login / Signup; Ship; Track Open the link in a new window; Rates; Content centre; Als het probleem zich blijft voordoen, By ago. If you have an account, sign in now to post with your account. and get your package location updates to your e-mail, you can We finally received the concertina. Thats when I noticed Snowcountrys shipping is expensive but it is UPS Express Saver by default. Moscow, Russian Federation 02/01/2016 1:48 P.M. Stanford Le Hope, United Kingdom 26/04/2021, Stanford Le Hope, United Kingdom 24/04/2021. A candid conversation with a UPS driver revealed atrocious handling procedures at loading facilities (U.S.). Some items I ordered from China during february and march did take five months, apparently shipped to Europe in a sea container and then posted inEuropean countries (one parcel was eventually posted in Schiedam in the Netherlands, of all places). It may not display this or other websites correctly. With the Cologne hub expansion in place, UPS can reliably connect the world to Europe, and Europe to the world like never before and has positioned itself for continued growth in its international express business. AN GROSS ST. MARTIN 6, KOELN (4.64 mi) BREIDENBACHSTRASSE 47, LEVERKUSEN (4.85 mi) DILLENBURGER STRASSE 27, KOELN (6.21 mi) BONNER STRASSE 484-486, KOELN (6.87 mi) WALDSTRASSE 2, KOELN (11.22 mi) In most instances, it means that the package is awaiting the next leg of its journey and will be making its way closer to you soon. This is an unofficial community where people can discuss and ask questions regarding UPS related topics. A warehouse scan on a package that is making its way within the destination country will have fewer issues to contend with. 3:51Your parcel was cleared after the scheduled transport departure. set (from Japan). 09/08/2020 4:10 A.M. - Duties or taxes are due on this package. Please not that these delays may impact deliveries to other destinations in the US . Additionally, UPS Expedited and Worldwide Express Freight shipments from Europe to the U.S. are also experiencing delays due to the prolonged surge in volume and network adjustments caused by coronavirus measures. Privacy Policy. of . 4:00Your parcel was cleared after the scheduled transport departure. It can vary wildly though, depending on the mode of transport offered. In opening our first facility in Germany, we can provide greater visibility and control to ensure our customer's patient-critical products are delivered where they need to be, at the right time and at the right temperature.. Good call! Register on our website. The seller said he would take care of it. Over my friendsobjection,I contributed the paymentas my birthday gift to her husband (I'll also find something for his "proper" birthday). We are adjusting delivery plans as quickly as possible. Import Scan Koeln, Germany 07/27/2011 11:40 P.M. Stanford Le Hope, United Kingdom13/05/2021. A sorting facility in Germany has been hit with a Covid outbreak, resulting in delayed deliveries to the United States and Canada. New comments cannot be posted and votes cannot be cast. 23:00UPS initiated contact with the sender to obtain clearance information. We seem to be on the same schedule. JavaScript is disabled. I checked the weather inMount Hope, ON, Canada, there were no severe weather conditions (73/48 light drizzle). 2022-02-04 UPDATE: Still stuck in Cologne making this a full two weeks delayed in that city alone although today there was a service alert on UPS.com specific to packages outbound from Europe to the US: Summary (Last Update: 04/02/2022; 10:08) Service delays from Europe to the US. At least three of us here (ordering from multiple vendors) have had our packages pass out of Cologne today, landing in Louisville, KY. Signs of progress in the tracking history directly after the final "We are experiencing transit delays. Lo sentimos, pero hemos tenido problemas al procesar tu solicitud. Ordered plenty of items from various EU amazons, max 1 day delay due to customs so UPS seem useless. 11:09Your parcel was cleared after the scheduled transport departure. That's just a data scan indicating that the pkg is being directed to Koeln for distribution in EU. As an early investor in European operations with Germany as its hub, UPS has enjoyed great success in Europe with solid export volume growth over the past decade. How long a package takes to be cleared depends on a number of factors. Explore. Sign In. KOELN GERMANY MUST BE THE WORST UPS DEPOT ANYWHERE. 2022-02-08 UPDATE #2: SkatePro issued the following statement (emphasis my own) that has given me renewed hope! Like this: https://preview.redd.it/etpj6cvwj3h81.png?width=1600&format=png&auto=webp&s=7f1d72f0e054e954bd4ea7938eae313b6365077e. UPS AWB 1Z28869W0450106756 In Transit 17/02/2021 17:49 Bergamo, Italy Warehouse Scan 16/02/2021 17:18 Bergamo, Italy Warehouse Scan 15/02/2021 17:00 Bergamo, Italy Warehouse Scan 12/02/2021 17:20. This is not a complaint department nor a substitute for customer support. Yip Amazon seem to manage but they are huge and do things differently - they estimate what fees will be due and charge you at purchase - then handle the customs fees themselves. We need a tracking update from the OP ! Once they release it, your package will be on its way, Customs office requested an additional information, A missing commercial invoice is causing a delay. Cliquez ici pour rafraichir. Glad I'm not the only one who's confused!! I've had the same problem with clothing (from the U.S.), and more recently a chess. Sie hier zum erneuten Laden. If this problem persists, it may be because there's an issue Ever. UPS is not the only postal service that you can track at Paste as plain text instead, Recent Delay Experiences @ Cologne (Koeln, DE)? Best of luck to everyone else on this thread, or came here hoping for some catharsis, if vicarious. Origin Scan . When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of . UPS Salaries trends. . Delivery will be rescheduled. You are using an out of date browser. So I ordered the concertina for her. What do you do if your item seems to be stuck on this alert? We will reschedule for the next available departure. Click here It's sheduled for delivery this Friday 29th to me in the UK. Excusez-nous, nous avons eu du mal prendre votre requte en compte. He told me it would be OK if I wanted to cancel the whole thing, and offered some compensation for the trouble. Now UPS wants me to pay about $200 "Import Fees," which according to UPS, are included in the original UPS Express shipping charge already paid for by the shipper. What puzzles me (and humours me) is the route that it is taking to get here! "The Cologne/Bonn hub is our flagship facility in Europe and continues to serve us and the needs of our customers well," said Miller. 'We have created a truly pan-European cold chain network . Which is a faster delivery from China than Ebay's Global shipping programme can manage (at an extortionate cost) from England. 3:10Your parcel was cleared after the scheduled transport departure. Unfortunately, the scant details that accompany this update shed little light. The building also meets the Gold Standard of the German Sustainable Building Council. Essentially, a Warehouse Scan update from UPS means the package is in one of the company's warehouse facilities. He was just as frustrated as we were. Stanford Le Hope, United Kingdom18/05/2021, Stanford Le Hope, United Kingdom17/05/2021, Stanford Le Hope, United Kingdom15/05/2021. 2:45 UPS is preparing your parcel for clearance. Send an Email Contact Information Important note: When contacting us by email, please include your UPS customer number or tracking number in the subject line so we can help you as quickly as possible. Anyone who works in Koeln here to help or have any tips on how I can get this moving? The concertina has been on her husband's wish list for quite some time. 09/09/2020 11:00 P.M. - Severe weather conditions have delayed delivery. Clique aqui para carregar Props to SkatePro for being candid about the delays and active in working with UPS. Well, that's the american way, which is obviously wrong , but I can see the logic in it. Klik hier om te vernieuwen. All followed by "Louisville, KY, United States". For an international package arrival, a Warehouse Scan from UPS takes place one step before the package is sent through custom clearance. air space restrictions etc ? 10:22Your parcel was cleared after the scheduled transport departure. Re. Fanatec won't be able to help unless the parcel gets declared loss which hopefully won't happen. A warehouse scan taking place at a facility close to the shipper (known as an origin facility), will take longer. Stanford Le Hope, United Kingdom07/05/2021, Stanford Le Hope, United Kingdom06/05/2021. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. and our On 9/10/2020 at 12:59 AM, pentaprism said: On 9/10/2020 at 7:48 AM, alex_holden said. Si ce problme persiste, il se peut With the use of our tracking form you can easily check the status of your package. A UPS package stuck on a Warehouse Scan update at a normal UPS facility may have encountered a different set of issues. UPS continues to closely monitor the situation. So not HST and probably not duty either. Ordered/shipped on 7th May, now 12 days later its been stuck at Stanford-Le-Hope for 8 days, no contact from UPS to pay VAT etc, they won't tell me anything on the phone other than "its being processed" so i'm totally at a loose end as to how it gets moving. Once received, UPS will submit for clearance. Zumeist It's hard being patient but not much else you can do. The next part is better told by the tracking data from UPS website, in chronological order (I trimmed off the insignificant parts): 08/27/2020 12:46 P.M. Dublin, Ireland Pickup Scan, 08/27/2020 6:10 P.M. Dublin, Ireland Origin Scan, 08/28/2020 12:10 A.M. Koeln, Germany Arrived at Facility, 08/29/2020 2:02 A.M. Koeln, Germany Departed from Facility, 08/29/2020 3:40 A.M. Louisville, KY, United States Arrived at Facility, 08/30/2020 9:31 A.M. Louisville, KY, United States Import Scan, 08/31/2020 11:33 P.M. Louisville, KY, United States Import Scan, 09/01/2020 10:58 P.M. Louisville, KY, United States Import Scan, 09/02/2020 11:25 P.M. Louisville, KY, United States Import Scan, 09/03/2020 11:17 P.M. Louisville, KY, United States Import Scan. Had the same issue and from dispatch to delivery was 14-days, it's not Fanatec's fault, but UPS causing the delays. UPS customer services are fcking useless and just keep telling me to check tracking (like I'm not, every day). Supply Chain Digital is the No.1 Magazine, Website, Newsletter & Webinar service covering Supply Chain, Procurement, Strategic Sourcing, Logistics, Technology & Sustainability - Supply Chain Digital connects the world's largest supply chain & logistics brands with supply chain news, articles, keynote interviews, company reports, white papers, videos and webinars as well as the globally expanding Procurement & Supply Chain LIVE conference & exhibition - London, Dubai & New York. Some of the links may be affiliate links, earning us a small commission if you decide to use them, allowing us to continue creating content. Can you find out what they mean by "Import Fees"? She asked me to buy on her behalfa high-end concertina from Ireland. Hamburg, Germany 14/04/2021. The package has been rerouted to the correct destination, Shipment Delivered to USPS, Package Acceptance Pending, A claim has been issued to the sender for your package. Germany - English; Deutschland - Deutsch; Select Another Country or Territory. We'd love to find out more about your business needs. Stanford Le Hope, United Kingdom11/05/2021, Stanford Le Hope, United Kingdom10/05/2021. The point at which the Warehouse Scan was made was inside the UPS import facility location. Look at it from the concertina's point of view. 10:19Your parcel was cleared after the scheduled transport departure. It is good, but hassome very minor issues. Youre expecting a package from UPS and you have received a Warehouse Scan update. Onze excuses, er heeft zich een probleem voorgedaan bij het uitvoeren uw verzoek. Well this Brexit turmoil occasionally has unexpected benefits. "With this upgrade, we now have the equivalent of 15 football fields of sorting space for a growing export economy on the move," said Cindy Miller, President, UPS Europe. Our customer service team is ready to answer questions you might have. Check back later for delivery updates In transit - Arrived at the waypoint Accepted at USPS Destination Sort Facility Arrival Scan It's sheduled for delivery this Friday 29th to me in the UK. As the tracking chain shows in the image above, UPS states that release of the package to UPS can take up to 10 days. problema ricaricando la pagina. Ifinally gave up and paid $200 to UPS to get the concertina. The Cologne/Bonn facility serves as an international logistics hub for both major multinationals as well as small and medium-sized enterprises (SMEs) in Europe wishing to tap into UPS's world-class trading network. We will reschedule for the next available departure. Hamburg, Germany 13/04/2021. https://preview.redd.it/jl48n6oucxf81.png?width=1142&format=png&auto=webp&s=305401c0878b81d90ee30a7314f28d30cd7f4b2a. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Follow @Staff_MDeditor Follow @SupplyChainD UPS has celebrated the official opening of a $200 million expansion of its European air hub facilities at C Supply chain 'still beset by labour and skills issues', Top 10 US supply chain management schools, Automation 'easing warehouse labour shortage' says Honeywell, How tech is protecting logistics firms from FX risks, 'Ninja' approach key to Heineken supply chain transformation, DHL green logistics summit to promote Net Zero innovation, Logistics global air, sea and rail news roundup, Rising oil prices 'will see wave of M&As in logistics', Supply chain complexity 'protects big cities from shortages', Oleksandr Maidaniuk at Intellias discusses digital twins tech and IoT is bringing virtual and physical supply chain & manufacturing worlds together, BCG Sustainability Report highlights supply challenges; 'Ninja' approach key to Heineken supply chain transformation; Top 10 sustainable procurement firms, Report for Q1 2023 shows that global supply chains suffered nearly 4,000 disruptions, with bankruptcies rising by 240% year on year. 22:00A delay has occurred due to late processing by UPS brokerage. This might explain why when I asked Snowcountry.eu whether they are affected by the Cologne delays they replied simply that 99% of orders deliver on time. You can also contact UPS yourself to see if a duty or tax payment issue is causing the delay. Lo sentimos, tuvimos problemas al procesar tu solicitud. Anyone else having major issues with UPS still? A package already in the destination country will pass through various UPS facilities on its way to the recipient. If you call today the might be able to hold it. International shipping can be a nightmare. I can't believe they expect a customs payment ( or other tax ) on an item "In Transit" through Canada and not destined to stay in the country. If you want to get involved, click one of these buttons! New comments cannot be posted and votes cannot be cast. Log in to UPS.com and submit your request using our contact form. https://preview.redd.it/bn3a89oglmf81.png?width=776&format=png&auto=webp&s=e9b2f4b76f1f2ee47fb765cbf44ad93e56ae082f.
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